AWS Account Request ERROR

AWS accounts requested using @ucsb.edu emails must be created in the Campus Cloud Landing Zone (LZ). You will revcieve an “error processing your request” notice when requesting a new AWS Account directly from AWS.

If you have requested an AWS personal or commerial account with a @ucsb.edu email address you may recieved a similar error message as what is shown below:

AWS Account Request Restrictions

The Campus Cloud Team in early 2025 setup restrictions on AWS account requests made with a ucsb.edu email address that request an account outside of the Campus Cloud Landing Zone (LZ) environment.

This is a broader attempt to ensure that UCSB activity is conducted in a safe, compliant environment and receives discounted pricing under the University of California Education Discount Program (EDP). This ensures that UCSB activity falls under the University of California Terms & Conditions, conforms to the UC Regents’ policies for procurement and business contracts, and reduces the financial risk to your department or division for agreements that are outside of Regental standing orders (especially with respect to third-party liability).

Request an AWS Account in the Campus Cloud LZ

Please see the following information:

Get Started - Request a Campus Cloud Account